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Customer Service Advisor

Job Description
  • Effectively record and report all essential information ensuring communication is maintained with colleagues, customers and consignees
  • Specific Responsibilities and Objectives
  • Effectively respond to customer enquiries in a timely manner ensuring that a high level of communication is maintained at all times
  • Liaise with all Buffaload depots to ensure returns are recorded and processed in good time.
  • Maintenance of the TWS Portal by liaising with suppliers and planning to ensure all suppliers figures have been entered accurately
  • Update the Co-op Matrix report with all suppliers planned and actual figures
  • Accurately file and scan all transport paperwork
  • Record, scan and retrieve POD’s
  • Record and report all discrepancies receipted on Proof of deliveries
Job type
Full time
Salary

£10.25 per hour

Qualifications and Skills
  • Fluent English is required
Experience
  • Some experience is preferred, but lets talk
Benefits
  • Life insurance
  • On-site parking
Application Deadline
08/03/2022
Application Start Date
22/03/2022
Additional Information
Before you start filling in the online application form, please make sure that you have the following things with you:
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