Customer Service Advisor
Job Description
- Effectively record and report all essential information ensuring communication is maintained with colleagues, customers and consignees
- Specific Responsibilities and Objectives
- Effectively respond to customer enquiries in a timely manner ensuring that a high level of communication is maintained at all times
- Liaise with all Buffaload depots to ensure returns are recorded and processed in good time.
- Maintenance of the TWS Portal by liaising with suppliers and planning to ensure all suppliers figures have been entered accurately
- Update the Co-op Matrix report with all suppliers planned and actual figures
- Accurately file and scan all transport paperwork
- Record, scan and retrieve POD’s
- Record and report all discrepancies receipted on Proof of deliveries
Job type
Full time
Salary
£10.25 per hour
Qualifications and Skills
- Fluent English is required
Experience
- Some experience is preferred, but lets talk
Benefits
- Life insurance
- On-site parking
Application Deadline
08/03/2022
Application Start Date
22/03/2022
Additional Information
Before you start filling in the online application form, please make sure that you have the following things with you:
- Your driving licence endorsements if you have any.
- Details of any convictions you may have.
- The name of the schools/colleges/universities you attended from age 11, the dates that you attended each and the qualifications you achieved
- Details of job related training courses and the organisations you did them with.
- Your memberships of technical and professional associations.
- The name, address and dates of present/previous employment.
- The name, position, address and contact number of your two referees.
