Transport Administrator
Job description
Join our growing transport team at our Ellington depot in Cambridgeshire. As our business continues to expand with exciting new contracts and increasing operations, we are looking for a motivated and organised Transport Administrator to help support our continued success.
At Buffaload, every colleague plays an important role in delivering excellent service to our customers. Our Transport Administrators are at the heart of the operation, supporting drivers, managers and colleagues while helping to ensure our transport activities run safely, efficiently and professionally. If you take pride in your work, enjoy being part of a team and are committed to doing the right thing, we’d love to hear from you.
This is an excellent opportunity to become part of a supportive and dynamic team where you’ll play a key role in maintaining transport records, coordinating schedules and supporting the day-to-day operation. We believe in helping our colleagues develop their skills, build confidence and achieve their potential.
We are seeking a motivated and organised Transport Administrator to join our operation based in Ellington, Cambridgeshire. If you are looking for an opportunity to work for a growing business that values professionalism, teamwork, safety and customer service, we’d love to hear from you.
Duties and Responsibilities
- Liaising with inbound and outbound drivers, internal and external customers, workshop and warehouse.
- Ensure that accurate and up-to-date information and communications are passed to the driver to enable a safe and cost-effective service.
- Live despatch and de-brief drivers, capturing relevant data including standard trip sheets, returns, equipment, and discrepancies – escalate where necessary
- Taking calls and communicating issues.
- Report any accidents as soon as possible and in compliance with Buffaload Logistics’ accident reporting procedure.
- Adhere to all company policies and procedures, including the Uniform Guidelines and Health and Safety Policy.
- Understanding of WTD, Tachograph legislation and EU legislation.
- Management of customer portals.
Shift pattern and hours of work
- 12-hour Day shift
- 4 on 4 off
- 07:00 – 19:00

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Qualifications and Skills
- Effective Communication: Demonstrate ability to communicate effectively with colleagues, customers and various teams.
- Fluency in English is required.
- Team-Player: Be able to work well with others.
- Adaptability: Ability to work well under pressure whilst maintaining safe working conditions.
Experience
Required
- Ability to prioritise under pressure and work on your own initiative.
- Provide excellent customer services with a proactive attitude.
- Have strong communication skills.
- Be a great team player.
- Ability to problem solve.
- Follow instructions whilst working safely.
Desirable
- Previous administrative and/ or transport experience.
- An understanding of Working Time Directive, Tachograph legislation, and EU legislation.
Benefits
- Life Insurance
- Colleague Discount Benefits Platform
- Lifestyle and Wellbeing Programme
- Company Shop Membership
- Cycle to Work Scheme
- Free on-site parking
- Paid Bereavement Leave
- Uniform provided